ThemeSupport / About
About · the workshop

A small, quiet workshop.

We’ve been quietly building WordPress sites since 2016. Same locale, same team philosophy, same steady approach: do the work, ship it, keep it up.
5.0 · 30+ Google reviews
2016
founded · Saratoga Springs, UT
400+
projects shipped
30+
Google reviews · 5.0 stars
4
causes we quietly support
§ 01 · The story

We started small. We stayed small.

ThemeSupport started in 2016 in Utah, with three clients and a single repo. We weren’t trying to build the next agency — we were trying to do WordPress well for a small list of people who needed it done.

Years later, that’s still the plan. We’ve grown — multiple engineers, hundreds of projects, dozens of agency partners in several countries — but we’ve never gone after scale for its own sake. We turn down work that isn’t a fit. We don’t chase trends. We pick proven, well-documented tools and ship them quietly.

About half our work is for businesses, like you see on the homepage — small to large companies, marketing teams, founders who want a WordPress site they don’t have to think about. The other half is white-label, behind the scenes of agencies who don’t want to hire engineers in-house.

The shorter version: We do WordPress for you. Hosting, development, maintenance, support, SEO. Quietly, dependably, since 2016.

§ 02 · How we work

Six principles we’ve stuck to

01

Quote in hours, watch the meter

Fixed prices either pad for risk or under-quote on margin. Hours keep us honest with you — and you see the meter.
02

Boring beats clever

We pick the well-documented, well-supported tool every time. Your future self (or your next developer) will thank us.
03

A real human answers

No tier-1 chatbot, no ticket queue. Email a real engineer; we read it; we reply.
04

Code that travels

We work in your repo, on your stack, with no in-house platform layer. You can sack us tomorrow and pick up with anyone else.
05

No tricks, no penalties

Especially in SEO. We earn rankings the slow, durable way. We’ve never had a client penalized — ten years running.
06

Tell you when we can’t help

If we’re wrong for the job, we’ll tell you and point you somewhere good. Bad-fit clients churn anyway — better to skip the unhappiness.
§ 03 · The team

Six people. That’s the whole team.

We hire engineers, not account managers. Everyone you’ll email writes code.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
Founder · Senior engineer

Andrew Brown

Started ThemeSupport in 2016 after ten years of building WordPress sites for agencies who couldn’t (or wouldn’t) hire engineers in-house.
§ 04 · A quiet timeline

Ten years of shipping.

No funding rounds. No pivot stories. Just a small list of milestones we’re quietly proud of.
2016

Started in a Saratoga Springs garage

Three clients, one laptop, one repo. We just wanted to do WordPress well — not chase agency growth metrics.
2018

First white-label partnership

We were tired of fighting other people’s servers. Now we run the boring infrastructure ourselves.
2020

Launched managed hosting

First of three years on the Expertise list. The kind of recognition we’d rather get than tweets.
2022

Featured by Expertise · best in SLC

A 15-minute call. DNS swap, final sync, SSL provisioned. Your visitors notice nothing.

2024

400+ projects, 30+ Google reviews

5.0 stars and a referral pipeline that still does most of our marketing for us.
2026

A decade of quiet shipping

Ten years. Same phone number, same team philosophy, same boring approach.
§ 05 · Quietly support

A small share of what we earn, goes elsewhere.

We don’t make a brand of it. But a portion of every invoice goes to a small set of causes we’ve picked over the years.

ICRC

International Committee of the Red Cross — disaster relief, conflict aid.

UNICEF

Children’s health, education, and protection in 190+ countries.

JustServe

A community-service platform connecting volunteers with local nonprofits.

Our Rescue

A non-profit that fights human trafficking and supports survivors.
“Like having a good lawyer or accountant, they are an indispensable part of our business.”
— Kenneth Anselm, Sisters and Friends